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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


At this time, we do not offer post-order changes. If you need to make a change after ordering, we ask that you email us to cancel your current order and place a new one. Your original purchase will be refunded.

  • We gladly accept returns and exchanges. The only items we DO NOT accept are returns for custom or personalized orders.
  • If your item arrived damaged or there is a problem with your order please contact us at We will help remedy this ASAP!


Please allow 4 - 5 business days of processing and production time for your order to ship out.

We ship worldwide, but please review your country's customs and duty policies prior to purchasing, as we are not liable for any fees or taxes your package may be subject to upon crossing the border.

We provide tracking for every order. Tracking will be available once your product is shipped.


Brielle Belle Jewelry is meant to be lived in + loved every day.

  • As a reminder take the time now and then to clean and care for your jewelry with warm water, gentle rubbing with a microfiber cloth and pat dry.
  • Avoid pools and hot tubs + harsh cleaning chemicals.
  • Always Store them in a dry cool place.

  • We only source metals that we are confident are authentic, high quality and built to last, so you can't go wrong with any option.
  • The materials you will find within our jewelry line is skin sensitive; a select range of 14K Gold-Filled, 14K Gold plated, .925 Sterling Silver & Stainless Steel.
  • Brielle Belle promises to only give you the highest quality over quantity. All pieces are nickel free.
  • Gold Filled is a beautiful more affordable alternative to solid gold as it is a genuine layer of gold permanently bonded onto a base metal with heat and pressure that contains 100+ times more gold than plated.
  • It is extremely durable, won't chip or flake, tarnish resistant, and a great alternative to expensive solid gold jewelry. 
  • It looks great with proper care.
  • Can be worn by people with sensitive skin since its 100% Hypoallergenic, lead and nickel free.